2019
Flughafen Berlin Brandenburg GmbH – Softwarepaketierung DX-Union
Create
and transform msi software packages with
DX-Union / Orca for Windows 10 migration.
Using DX-Union for Software-Distribution. Analyse and test
packages.
Working
enviroment/used tools: DX-Union, Orca.
2019
Airbus Ulm Identity Management Support (IDM)
Identity
Management Support (IDM), International trouble shooting for
accounts,
mailbox, Single Sign-on (SSO), technical documentation (Wiki)
Working
environment / Tools used: RDM, Windows Server 2012, BMC Remedy,
Softera LDAP Browser 4.5, Checknames V 1.8 (Airbus tool
collection) MS Forefront Identity Manager (FIM) / Microsoft
Identity Manager (MIM)
2018
KfH Neu-Isenburg
Works
Council migration to Citrix
und Office365
Migration
of KfH works council accounts, data transfer, Office365
Working
environment / Tools used: Microsoft System Center 2012
Configuration Manager / Remote Control Viewer, IAM (Identity and
Access Management), File Server Management Suite (FMS) Management
Console v. 7.1.0 (from Bayoonet), Citrix, VDI
2017/2018
Helaba Landesbank Hessen-Thueringen Offenbach
Releasemanagement,
customizing enterprise software for softwaredistribution,
modifying registrykeys, discovering for packaging preperation,
3rd
level support for applications. Remoteinstallations.
Used
tools / work environment: Open Scape, GPOs, Microsoft
Systemcenter / Remote Control Viewer, RDP, Service Desk Manager,
Microsoft Remote Control Viewer, CrptoPro Secure Disk.
2017
BASF Business Services GmbH Ludwigshafen
3rd
Level Support and monitoring SQL Server. Anaqua Support.
Interfaces installation.
Used
tools / work environment:
CA Service Desk Manager, Microsoft
Remote Control Viewer, Microsoft SQL Server 2014, SQL Server
Reporting Services, SQL Server 2014 Management Studio, Cisco
Jabber, Check Point Identity Agent, Anaqa Enterprise Version
8.7.1.65, Webex, SoapUI 5.0.0, Privileged Account Security
Solution (P. A. S. S.) BASF Jira v. 7.1.100, My Link, IPMS
Interface Management Studio
2016
Allianz Global Investors GmbH Frankfurt
Service
IT Provider
Build
and configure virtual machines in MS Asure, Active Directory (AD)
Configuration
Office 365 and Office 2016, software-packaging,
software-deployment, patch-management, office-customizing with
Office Customizing Tool (OCT), ADMX, error-analyzes windows
event-logs, using Office Configuration Analyzer Tool (OFFCAT),
and Robust Office Inventory Scan Tool (ROISCAN)
Setup
Windows Server 2016 (Preview 5), Active Directory (AD)
2015
Software Distribution Merck Darmstadt
Softwaredistribution
(push, msi, app-v) remote installation, configuration,
softwarelicense activation, troubleshooting.
Working
environment / Tools used:
HP Service Manager-Client
(server), HP Service Manager-Client (Server) V. 9.30.201, GLAM –
Global IT Asset Management , Merck Scout, Merck DSL (Definitive
Software Library), Merck JennY (Web Interface Administration
Page), Merck.PushPortal.WebFrontend 2.5.0.0, LANDesk Remote
Control, Microsoft Lync 2013 (Skype for Business 2015), Part of
Microsoft Office 365 ProPlus
Windows
Server 2012 Domain, Online trade system Give Five GmbH Langen
Support
for startup Give Five GmbH.
Evaluation
requirements for online trade system
Installation
Windows Server 2012 domain (optional with Exchange 2013 and
SharePoint 2013) Active Directory (AD)
2014
Global NAS-CAS Team, Deutsche Bank Frankfurt
Administration,
Helpdesk, NAS-CAS, eDiscovery, Ascertainment global backup rules
and agreements. Documentation country-specific backup
environment. AD, migrate user homes to new location. Restore
user homes.
Working
environment / Tools used:
dbSynphonie, RDP, Robocopy,
PowerShell-scripts, IBM Tivoli Storage Manager Backup /Achive
Client V5 + V6 (Java). File
Checksum Integrity Verifier (FCIV)
2013
Migration Windows XP auf Windows 7, Zivit Frankfurt
Support
Windows Server 2008 Rel. 2. rollout, duty (different
headquarters)
Client
support an administration with DX-Union for div. duty
headquarters around Frankfurt and Gießen.
Execution
administrative Linux-Scripts
Software
deployment with System Center 2012 R2 Configuration Manager
(SCCM
2012 R)
2013
Coaching Software-Packaging with Trans4mation in Dresden
Create
and transform software packages (MSI/MST) with Flexera
AdminStudio / Installshield
Terms
an aspects about (re)packaging
Using
some kind of packaging tools (Orca, InstED, VBS)
„Custom
Actions“ usability
Software-Packages
test
Discovering
(description of software packages)
Working
environment / Tools used:: VMware vShpere
2013
IT-Operating bei ABN AMRO Clearing Bank N. V. Frankfurt a. M.
IT-Operating.
Monitoring the international data-traffic (financial trades),
Controlling the data-transfer and connectivity. Process
documentation. Creating data-queries. Deployment patches. Analyze
(error)logs in real-time. Using in-house-software and several
tools. Working with Linux-console. Monitoring
hard- and software. Report errors for development.
Used
tools /word around:
Microsoft
SQL Server, SQL Distributed Management Framework (SQL-DMF)
SQL
Query Analyser Version 8.00.194, Client Network Utility, Putty
Connection
Manager 0.7.1 Beta, pgAdmin III - Postgre SQL-Tools Version1.16.1
(Dec 4 2012, rev: REL-1_16_1), Filezilla Client,3.2.4.1, Cygwin
Batch
Shell,
Textpad 5.2, Helios Software Solutions. Logmonitor
(www.bitrix.ru/logmon
v 1.4.2) Hardcopy (www.info.hardcopy.de) Notepad++,
MozBackup
1.4.9 (Mozilla User Profiles) , VMware-Server 1.0.6, Foxit Reader
Version
3.0, Lotus Notes 8.5, Bullzip, Aborange Scheduler Version 2.10
(www.aborange.de)
Tight VNC Version 2.7.1,WinSCP Version 4.2.1, Jboss
Application
Server 7.1, Nagios Version 3.2, Citrix, VDI.
Hardcopy
(www.info.hardcopy.de) Notepad++, MozBackup 1.4.9 (Mozilla User
Profiles) , VMware-Server 1.0.6, Foxit Reader Version 3.0, Lotus
Notes 8.5, Bullzip, Aborange Scheduler Version 2.10
(www.aborange.de) Tight VNC Version 2.7.1,WinSCP Version 4.2.1,
Jboss Application Server 7.1, Nagios Version 3.2, Citrix, VDI.
2012
IT-Coordination, Evonik IPW-IT (Industriepark Wolfgang IT) in
Hanau
Ticket
handling, Remote support and remote support.
Used
tools / work environment:
ASP
(Application Portal) , RDP (Remote Desktop Protocol)
AD
(Active Directory), SCCM Collection Wizard , SCCM Client Center,
Lotus Notes 8.5, Arbis 7.0.3.24 (ASP-Version) , ARBIS
Assetmanagement Version 5.254.6, Assyst 9.0.
Software
certification and Remote installation for Monier Europa bei
Hewlett-Packard in Ruesselsheim
Software-
and driver-certification (UAT – User Acceptance Test) for
Monier. Remote-software-, driver/device installation,
-configuration and test. Building appropriate descriptions for
Monier (Germany, Great Britain, France and Sweden). Used
applications and tools: RDP, VDI, SCCM and VMware.
2011
Monitoring Windows 7 Rollout BASF Ludwigshafen
Remote
support (monitoring) and telephone support for the
rollout-technician XP to Windows 7 migration to start the GPS3
rollout (global personal computer standard 3). Worldwide pc and
notebook replacement with migration the data, profiles, network-
and printer configuration and daily international telephone
meeting.
Documentation
of software DZ Bank AG in Frankfurt a. M.
Onsitesupport
Daimler Germersheim
Onsite
service, network service, user helpdesk, installation,
troubleshooting (hard- and software)
Tools/
and working environment: remedy
2010
Fieldservice, T-Systems Frankfurt a. M.
Onsite
service, network service, user helpdesk, installation,
troubleshooting,
connecting
and configuration cisco voip-telephons.
Tools/
and working environment: remedy, secude, empirum server.
Troubleshooting
data center Databurg Frankfurt a. M
Reporting
eventlogs, repair Sharepoint Services 3.0, third level support
Tools/
and working environment: VMware ESXi 4, Nagios 3.0, Perl 5.10,
VDI
Third
level support
Workshop
2009
Documentation for Applikationen, Commerzbank Frankfurt a. M
Workshop
Workshop
Onsitesupport
– RBS (Royal Bank of Scotland) Frankfurt (
Substitution
during parental leave)
Onsite
support.
Tools/
and working enviroment:
Pointsec (encryption), Fastfact,
FacFlow, Citrix, VDI, AD, ACT!, Touchpaper (Helpdesk-System),
VNC, RDP, about 30 windows clients.
2008
Onsite Support –
Error
diagnosis Fortis Investment Frankfurt
Onsite
Support (Holiday replacement) with Panasonic Wiesbaden
Onsite
support of the Panasonic employees. Repair
of Soft- and
Hardware
errors. Lotus Notes support. Rollout of desktops and notebooks.
Re-Imaging
of PC´s and Notebooks.
Tools/
and working enviroment:
Pointsec
(encryption), Fastfact, FacFlow, Citrix, VDI, AD, ACT!,
Touchpaper (Helpdesk-System), VNC, RDP
Packaging
of software with Merck in Darmstadt
Creation
of software packages with Wise Package Studio 7.
Client
Packaging for Windows. MSI-Transform.
Test
and working environment: VMware Workstation 6, VDI
Rollout
with Freudenberg, Weinheim
Linux
Administration Workshop
Monitoring
in the Data Processing Center of T-Systems, Darmstadt
Workshop
Grub / Ubuntu / Acronis True Image
2007
System Administrator with Cronimet, Karlsruhe
Consultation,
documentation of the infrastructure, draft production,
documentation + administration. Analysis of the accounts and
services. Production of new password directives. Evaluation of
the servers, event log, error recovery. Third level support.
HW-Virtualization
+ Linux system administration Workshop
Application
of Xen to the hardware virtualization. Version:
Xenexpress 4.01
Installed
Clients: windows xp and linuHardware: Workstation with Quadcore
CPU and Hardware-Raid for the hardware virtualization. Access to
the virtual instances on the
network.
Access to the virtual instances on the network.
DWP-Bank
Frankfurt
Opel
Rüsselsheim
IT-Systemhaus
Choin! Mannheim
Diagnosis
and configuration the ISDN-Router-CAPI-support for the binding of
the finance software of a corporate client to their telephone
system.
Installation
and configuration of WSUS 3.0 for the company network. Test
environment for the preparation of the WSUS installation
(Vers.2.0, 3.0), Update Group policy. (GPO)
Vmware
Server 1.04 Clients: Windows Server 2003, Windows XP
2006
Administration Klinik Hohemark, Oberursel
1st,
2nd and 3rd Level-Support in the EDP department of the clinic.
Use
of DameWare and Scriptlogic.administration tools.
User
support (approx. 160 clients) and server administration.
Holiday
replacement of the system administrator.
Preparation
of the application of new group permissions (GPO) by means of
test installation under VMware, VDI.
2005
Second level support div. corporate clients
Configuration
of Small Business Server 2003 with MS Exchange.
Configuration
of User and E-Mail account and email accounts and peripherals.
Installation
and configuration of virus protection for the clients and (file)
server with server-side updates and distribution of the
signatures over the network.
Internet
access with Netgear Router (Hardware firewall) for the remote
servicing for the server and client via the Internet with VNC.
Company
Scanpump, Bickenbach. Error recovery from failure of company
Windows NT server. Migration
of the corporate environment to Windows 2003 server.
Data
backup and integration of the clients. Installation of a Raid
Level 1 system.
Drafted
data protection concept based on Veritas 10.
Third
level support
Network
support. Installation, configuration and maintenance of company
networks.
Support
and training of private customers.
2004
Second level support DeLaRue Mörfelden
Education
network engineer and MCSE/MCSA
MCSE
Certification for Windows 2000, education as network engineer.
Training
includes: Office 2000, construction of network-test environment.
Domain, unattended installations, MSI packeting, RIS, network
technology and diagnosis. administration, operating systems,
Preparation for the MCSE exam.
2003
Second level support - Deutsche Post Darmstadt
2002
First level support – Deutsche Börse Frankfurt
2001
Second Level Support – VDO Babenhausen
Development
and use of a script for configuring PGP-Encoding on the clients
of the VDO location of Babenhausen.
Replacement
of clients by means of import of registry entries to facilitate
the rollout of new hardware
Development
of scripts for the unattended installation of Windows NT clients.
Second
level support for Windows clients in Windows NT network.
2000
Second level support – Daimler-Chrysler Mannheim
Second
level support, onsite error recovery, configuration and
installation.
January
2000: Course "Lotus Notes User Helpdesk" with SerCon.
1999
Second level support – Gigabell Frankfurt
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